Topic: Analytics

Found 3 entries.

• The Ledger Is Deaf: How to Use Pivot Tables to Hear the Customer Story

  A flat list of transactions is just noise. We use Pivot Tables not to sum totals, but to reveal the rhythm, loyalty, and drift of your customers.

• Stop Sending Me Screenshots of Dashboards: I Need the Raw Export

  A screenshot is a postcard from a place we cannot verify. Why static images of gauges and pie charts are liability magnets, and why we demand the raw rows.

• The Average Is a Polite Fiction: Why We Must Tour the Tails

  Why your 'Average Deal Size' metric is masking a cash flow crisis, and how to use histograms to find the truth hiding in the extremes.