Topic: Process

Found 2 entries.

• Stop Letting ‘Urgent’ Decide the Structure

  When the client screams 'Urgent!', the team throws files into the root folder. Stop. Urgency is temporary; entropy is permanent. Stick to the grid.

• Scope Creep Arrives at 17:55: The Calm Process That Saves the Room

  It is 5 minutes before close of business. The client dumps 20 new files and asks for them to be included. Don't panic. Triage.