Topic: Risk

Found 3 entries.

• The Lost Invoice Case: How One Vendor Email Turned Into a Late Fee

  Steve went on holiday. The invoice was in his inbox. We paid a €40 late fee. Here is how we redesigned the flow to bypass Steve entirely.

• This Contract Is a Trap: The Three Pages That Matter More Than the Features

  We spend weeks demoing features and minutes reviewing the Terms of Service. This is backwards. The software is the bait; the contract is the trap.

• The Missing Attachment Incident: How a Simple PDF Became an Audit Problem

  An audit room is silent until a file is missing. Then it gets loud. One lost PDF can invalidate your controls. Here is how to build a bulletproof trail.